Message from Neighbourhood Watch

Please be aware of two new scams which officers are being made aware of.

We have had reports of offenders approaching victims in cars with a £10 or £20 note and asking if they have dropped it. This may be after the victim has been to a cash point, and at which point the offender has attempted to take their handbag or purse from them. Often this is on the front seat of their car.

The likely places that this happens is in busy car parks around supermarkets. Please be aware of who is around you when using a cash point and ensure that you put all your cards and cash back in your purse or wallet, and in turn ensure that this is secure in a bag. It is also important to keep your bag in sight and out of the way of others.

Callers to your home

Following the recent strong winds, Hertfordshire Trading Standards are reminding residents to be cautious of traders going door-to-door offering to undertake gardening and maintenance work.

A typical tactic of rogue traders, who often seem genuine, is to claim there is damage to your roof, such as a broken tile.  If given access, the rogue trader will then claim the damage is worse than they first thought, and requires urgent attention.  The rogue trader may then claim the roof is in danger of collapsing, causing panic and giving the impression that work needs doing immediately.  In the past, Trading Standards have received complaints of this very nature where it has later been discovered that the value of the ‘repair’ is far less than was charged, and in some cases the work did not need doing in the first place.

Please check for any damage to your neighbour’s property, particularly older persons and those that are more vulnerable, as rogue traders may target them.  Remind them to be cautious of traders going door-to-door.  Any suspected rogue traders can be reported to Police via 101 or to the Citizens Advice Consumer Service on 03454 04 05 06.

If work needs doing, the advice from Trading Standards is to source a reputable trader and say no to any cold callers, whether at the door, on the telephone or email.  Seek recommendations from family or friends, or you can find a list of Which? Trusted Traders here:  Traders with a ‘Hertfordshire Trading Standards approved’ logo have been assessed by Trading Standards and DBS checked.

For more information about consumer rights for contracts agreed to in your home visit

If you feel you may have experienced anything similar or notice anything suspicious, please report it on our non-emergency number 101 or Crimestoppers on 0800 555111.


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